Table of contents
Open Table of contents
Introduction
The Stakeholder Register identifies all individuals, groups, and organizations impacted by the project or able to influence its success. Maintaining this register is a core project management practice, ensuring stakeholders are engaged appropriately and consistently throughout the project lifecycle.
Stakeholder Identification
This section lists all stakeholders by name, role, and organization. The purpose is to create visibility into everyone with a vested interest. Standard practice is to include both internal (sponsor, PMO, team) and external (vendors, regulators, customers) stakeholders.
| Name | Role / Title | Organization | Contact Info |
|---|---|---|---|
| Joe Napoli | Project Sponsor | ABC Corp | joe@abc.com |
| Jane Smith | End User Lead | Sales Dept | jane@abc.com |
| Sam Patel | QA Lead | IT Division | sam@abc.com |
Stakeholder Analysis
Stakeholder analysis helps the project team understand each stakeholder’s level of interest and influence. Standard practice is to use a Power/Interest Grid or similar model to decide engagement strategies.
| Stakeholder | Interest Level | Influence Level | Notes on Engagement |
|---|---|---|---|
| Joe Napoli | High | High | Needs regular status and decision-making input |
| Jane Smith | High | Medium | Engage in design workshops and testing |
| Sam Patel | Medium | Medium | Include in QA planning and review |
Stakeholder Expectations
This section captures what each stakeholder expects from the project. Documenting expectations reduces misunderstandings and helps manage satisfaction. Standard practice is to collect this information through interviews or kickoff workshops.
| Stakeholder | Expectation |
|---|---|
| Joe Napoli | On-time delivery and adherence to budget |
| Jane Smith | Improved system usability and reporting features |
| Sam Patel | Adequate time for system testing and bug fixes |
Engagement Strategies
Engagement strategies define how the project will actively involve each stakeholder. Standard practice is to tailor communication based on influence/interest and update this table as relationships evolve.
| Stakeholder | Engagement Strategy |
|---|---|
| Joe Napoli | Steering committee, weekly sponsor report |
| Jane Smith | Monthly workshops, training sessions |
| Sam Patel | QA reviews, inclusion in defect triage |
Communication Preferences
Recording communication preferences helps avoid missed messages and supports stronger relationships. This is a standard best practice to ensure efficient communication.
| Stakeholder | Preferred Method | Frequency |
|---|---|---|
| Joe Napoli | Email & Meeting | Weekly |
| Jane Smith | Workshop & Email | Bi-weekly |
| Sam Patel | Meeting | As needed |
Escalation Path
This section defines how issues involving stakeholders will be escalated. Standard practice is to provide a clear path to ensure problems are resolved quickly without confusion.
| Escalation Level | Person | Role | Method |
|---|---|---|---|
| 1 | Jane Smith | End User Lead | Meeting |
| 2 | Joe Napoli | Sponsor | Direct call |
| 3 | PMO | Oversight | Formal escalation |
Updates and Review
The Stakeholder Register is a living document and should be updated whenever new stakeholders are identified or roles change. Standard practice is to review at least once per phase or major milestone.
Signature Section
By signing below, the project sponsor confirms agreement with the initial stakeholder list.
| Name | Title | Signature | Date |
|---|---|---|---|
| Joe Napoli | Project Sponsor | 2025-09-29 |